Scheduling Messages

You can schedule messages to send at a later time or date. Please note - if you are on a pre-paid account, you will need to have set-up and automatic top-up before you can schedule messages.

Why must I set up an automatic top-up to schedule messages?

Scheduling messages

1. Use the New Message option (under Messaging in the left-hand menu) to construct your broadcast

2. In the "Schedule" section, click on the dropdown and select "Schedule for later"


3. Select the date and time for the message to send, as well as confirming the time zone (this will default to the time zone in your account settings)

4. Click "Schedule" in the bottom right to save the message and trigger the scheduling.

Editing a Message schedule and the content of a scheduled message

You can pause, delete and edit message schedules, as well as edit the content of scheduled messages without having to start a new message cycle

1. Go to Messaging and then select Scheduled

2. You will see a list of all scheduled messages appear on the right. 

3. Click on the ellipses on the right of the broadcast you wish to edit, and select "Pause and Edit" (you can delete the schedule by clicking "Delete" in this menu):

You will be asked to confirm that you wish to Pause the schedule and make Edits. Click Pause & Edit in this pop-up to continue

4. This will now take you to the familiar "New Message" screen; however this time the screen is titled "Edit Message." Make the changes you want, and then click "Save & Resume" to save your changes and re-activate the message schedule, or "Save & Pause" to save your changes but keep the schedule paused until you re-activate it later: